Lesson one point one patient choice health care is a service it's also a big business generating billions of dollars each year most people have never stopped to consider that health care is a business in fact most healthcare organizations are for-profit businesses concerned with profitability as well as patient care much like other services that require customers to make a profit health care needs to be concerned with its image it is their image that will attract and retain customers how does a business create an image what factors determine whether a business is good or bad most people will consider things like cleanliness overall environment ease of access and even price as important factors but even the cleanest prettiest cheapest easiest to get to business will not get customers if its workers are not pleasant knowledgeable or professional this is especially important in healthcare in short you matter surface perceptions are largely defined by the workers not the corporation think of your past healthcare experiences were they good or bad chances are you're probably thinking about the people who provided the service rather than the building you went to how close it was to your home or even the parking you are probably seen by a doctor or a nurse receive treatment and paid a portion of the bill were they polite courteous knowledgeable Pleasant and concerned about your time did they address you by name and smile if so then you probably felt pretty good about your encounter now if your caregivers were rude short-tempered made you wait a long time and refuse to answer questions would it still be a good experience even though you were still seen by a doctor or a nurse receive treatment and made payment just like above see it's not the...
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About Cna Inservice Hours Form
The CNA inservice hours form is a document used to track the continuing education hours completed by a Certified Nursing Assistant (CNA). CNAs are required to complete a certain number of inservice hours each year in order to maintain their certification and stay up-to-date on current nursing practices. The form typically includes the CNA's name, certification number, the name of the facility where the inservice hours were completed, the date of completion, and a brief description of the training or education received. Some forms may also require the signature of the CNA and their supervisor. CNAs, as well as their employers, need this form to ensure that they comply with state licensing requirements and to provide proof of completed inservice hours to regulatory bodies. The form may also be required during job applications or performance evaluations.
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